CCMA Sponsored Webinar – What Will Your Contact Centre Be Like Post Lockdown?

After months of home working, it seems like the workforce and workplace has been changed forever. Welltel hosted a CCMA sponsored webinar to discuss what will the contact centre look like after the lockdown? Damien O’Rourke, an enterprise business development manager from Welltel was joined by Jay Gupta from Talkdesk and Michael Gray in Pitch Marketing who shared interesting survey results that help us understand how the contact centres are going to change. 

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