How Will Digital Transformation Benefit Your Customer Experience? Customer experience is at the heart of digital transformation in every business. Implementing high end technology, such as the latest phone system...
Read MoreAffordable Enterprise Capability for Any Size Business Avaya IX Collaboration Unit CU360 'It is instinctively easy to use, and delivers the future of business collaboration.' The new Avaya IX Collaboration...
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On Thursday 2nd May Welltel and our customers attended the largest Avaya event in Ireland for 4 years. It was a day tipped to be hugely informative but soon became…
Avaya will end the sale of IP Office pre-release 10 software licenses effective 10th June 2019, meaning that ADI licenses for R9.1, R9, R8, R7, R6 and earlier releases can...
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Snowed in? S’No problem! 2018 will most certainly be remembered as the year of extreme weather conditions. We had the deep snow, the blistering sun and the wild storms, and,…
Is your comms cabinet putting your network at risk? Poor cabling is one of the most common problems our engineers encounter in the comms cabinet of many businesses they visit. In...
Read MorePoor internet is one of the biggest productivity killers within businesses. Given how much we rely on internet for business processes and services we would always recommend Dedicated Fibre Internet...
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We are delighted to officially announce that we have completed the acquisition of Eyrco Communications Ltd. t/a Eyrco, a leading provider of contact centre, call recording, voice-assisted artificial intelligence and telephony...
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Markets in Financial Instruments Directive 2 is a follow up to the original 2004 EU regulations and brings a new set of rules into play for the financial services industry...
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Headsets are a known productivity booster, giving users freedom and use of their hands during calls to multi task, use their computer, take notes etc. Companies are now looking for…
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