Digital transformation is one of the most discussed topics lately and it comes as no surprise that 2019 was a big year for it. It would be challenging to find...
If you’re considering the cloud for your back-office staff communication and you’re investigating if a cloud-based PBX is enough or if you require contact centre services, there are few things...
What is SIP Trunking? SIP Trunking allows organisations to place calls using IP (Internet Protocol) via the PSTN (Public Switched Telephone Network). It requires an Internet connection or a VoIP...
The last few years have shown us a remarkable transformation of enterprise communications as organisations migrated from traditional phone systems to IP-based communications. This has instigated a unified communications era,...
Digital transformation (DX) is changing how businesses of all sizes operate across all industries. This has led to the elimination of redundant processes, a shift from repetitive day-to-day tasks to...
If it seems like your broadband is not working, there are few steps that can help you to narrow down the problem Turn your router on and off Your router...
As the communication tools we use on a daily bases are improving in connection and functionality, so are our working habits. More and more businesses are starting to offer remote...
Fast, Reliable Fibre.Superior connectivity for your business needs. With the advent of high data volumes and the requirement to utilise new content and services, having access to fast bandwidth is...
Customer experience can really be a deal-breaker for customers choosing between products, services or brands. Organisations must comply with the latest tendencies of customer expectations and communication tools in order...
Trends in the communications industry are constantly becoming more complicated, as are the relationships with customers. Organisations are looking for more ways to comply with consumer needs not only for...
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