Business Continuity,
Whatever The Weather.

Business continuity is essential in any modern enterprise. We design business communications systems that ensure resiliency and peace-of-mind across all your critical services allowing staff the flexibility to work from home or remotely without any loss of productivity or service.

Include remote-working as part of your business process

It’s easier than you think, solutions are available for business of all sizes. Speak to a member of the business team today.

Solutions

We have invested in a superior network infrastructure that scales to meet the demands of our customers. Our engineering expertise ensures that innovation is at the heart of everything we do.

Industry Solutions

Phone Systems

The fastest growing business phone system provider in Ireland. From SME’s right up to Enterprise-level multi-nationals, we have a solution for all business needs. It helps to be ‘Well-Connected’.

Office Phone Systems

VoIP, SIP & Data

Engineered for reliability and 100% uptime, our network is supported by 2 mirrored, fully redundant data centres in Dublin providing high reliability and disaster resilience.

Better Quality Calls

Make the right move for your business

Transform your voice, data and infrastructure with a better, more professional service provider.

Well Connected
pie-chart-on-a-hand Business insightcontact centreWelltel News
October 16, 2019

Contact Centres – Interesting Statistics From 2019

Customer experience can really be a deal-breaker for customers choosing between products, services or brands. Organisations must comply with the latest tendencies of customer expectations and communication tools in order…
AIartificial intelligenceBusiness insightdigital transformationTechnologytelecommunicationsWelltel News
October 2, 2019

AI Application in Telecommunications

As artificial intelligence is spreading over more and more businesses, soon it will be difficult to find an industry not profiting from various benefits that AI offer. Telecommunications industry is…
Agent-smiling Business insightcall recordingcollaborationcommunicationcontact centrecustomer experiencecustomer serviceUncategorizedunified communicationsWelltel News
September 25, 2019

Contact Center: Why and How You Should Motivate Your Agents

Customer experience and brand image is considered to be one of the most important parts of the business that can either make it or break it. However, when considering ways…
Call-Analytics- Computer-Statistics-Graphs Business insightcall recordingcommunicationPhone system featuresSMEsWelltel News
September 19, 2019

How Can Call Analytics Benefit Your Business?

Call recording and analytics is a crucial part of any contact center which gives a better and deeper insight into your business. Organisations that want to track and evaluate not…
Business insightcollaborationcommunicationcustomer experiencecustomer serviceTechnologyunified communicationsWelltel News
September 17, 2019

Things to Consider Before Moving to Unified Communications

Unified communications has had a growth of over 20% every year since 2015 (23% in 2017, and 21% in 2018) (Gartner, 2019) and this is not a surprise as it…
Business insightcontact centrecustomer serviceNewsTechnologyunified communicationsWelltel News
August 30, 2019

5 Tools to Improve Your Contact Centre

Customer experience is at the heart of every organization and top class customer service is or at least should be one of the cornerstones in a successful business. In fact,…