Welltel is delighted to improve on last year's place up to 13th in the 2020 Deloitte Technology Fast 50 which ranks the country’s 50 fastest growing technology companies. The award is...
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Welltel Advisory An update on the procedures we have taken to protect health and safety in our workplace and to ensure continued service as a result of the COVID-19 outbreak....
Read MoreWelltel grows to 115 employees with more than 3,000 customers nationwide Novi is an experienced proactive managed security provider with high-profile Irish customers including Irish Funds, Mater Hospital, O’Brien’s Fine...
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2020 vision for acquisition as Welltel acquires leading Managed I.T and Security Services company, Invistech. Feb. 10th, 2020 Welltel today announced that it has acquired Invistech, an Information and Communications...
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Customer experience can really be a deal-breaker for customers choosing between products, services or brands. Organisations must comply with the latest tendencies of customer expectations and communication tools in order...
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As artificial intelligence is spreading over more and more businesses, soon it will be difficult to find an industry not profiting from various benefits that AI offer. Telecommunications industry is...
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Customer experience and brand image is considered to be one of the most important parts of the business that can either make it or break it. However, when considering ways...
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Call recording and analytics is a crucial part of any contact center which gives a better and deeper insight into your business. Organisations that want to track and evaluate not...
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Unified communications has had a growth of over 20% every year since 2015 (23% in 2017, and 21% in 2018) (Gartner, 2019) and this is not a surprise as it...
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Customer experience is at the heart of every organization and top class customer service is or at least should be one of the cornerstones in a successful business. In fact,...
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