Call recording and analytics is a crucial part of any contact center which gives a better and deeper insight into your business. Organisations that want to track and evaluate not...
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Remote work has been a popular topic for quite a while now as a result of a constantly improving internet connection as well as telecoms tools that allows easier access...
Read MoreAffordable Enterprise Capability for Any Size Business Avaya IX Collaboration Unit CU360 'It is instinctively easy to use, and delivers the future of business collaboration.' The new Avaya IX Collaboration...
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Is your comms cabinet putting your network at risk? Poor cabling is one of the most common problems our engineers encounter in the comms cabinet of many businesses they visit. In...
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Markets in Financial Instruments Directive 2 is a follow up to the original 2004 EU regulations and brings a new set of rules into play for the financial services industry...
Read MoreEveryday we are inundated with data from a number of sources, some of it is useful for analysing but much of it can be useless. One thing you should be…
We have always put the customer at the centre of what we do. It is, therefore, no surprise to find our customers at the centre of our latest series of…
Call recording is one of the most in demand features requested on a phone system. For financial organisations it may be compulsory by law but for organisations in sectors right…
What was the value of your last customer contract? €1000, €10,000, maybe even €100,000. No matter how many zeros, what if that call had gone unanswered? That sum could be…
We were delighted to take part in the first All-Ireland Business Summit in Croke Park this week to showcase our business phone system, and what a success it was. With…
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